Refund policy
TERMS FOR RETURNING PRODUCTS
ADDED GUARANTEE
For Product Replacement
- All returns must be pre-authorized
- Only products authorized for return will be honored.
- Products returned without authorization will be refused and unprocessed.
- Returnee agrees to pay for any shipping fees inferred while returning products.
- To receive credit, less shipping charges, within 30 days of receipt, all bottles must be unopened and in new condition (no scuff marks, smears, tears, smudges, water damage, ink marks, etc.)
- Natural Solutions Wholesale reserves the right to refuse a refund or credit if there is suspicion of fraud or abuse in any part of our return program.
- Customers agree to provide and pay for return shipping.
- Natural Solutions Wholesale will decide to reimburse customers freight charges on a case by case basis.
- Claims for shortages must be made within 5 days of receiving merchandise.
ADDED GUARANTEE
For Product Replacement
- Faulty Merchandise will be replaced
- No other product warranty is expressed or implied; product replacement is the only remedy we offer.